Support Policy Page

Support policy

MG Plus 10 Days Easy Exchange/Return opportunity
Easy Exchange/Return* applies if not satisfied with Products** quality or size.
You have to notify us within 24 hours after receiving the Products from the delivery man.
MG Plus appreciates every single time you trust us with your purchase. We love to provide you with an absolutely hassle-free shopping experience. We assure you that all Products sold on (mgplusbd.com) or our Facebook page (www.facebook.com/mgplusbd) are brand new. In case the Product you have received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, you can exchange/return it within 10 days and we will solve your issue within the next 3 working days (Outside Dhaka 7 days), after receiving your notification. You can have Refund as well.

You can exchange the Products if:
Size or Fit issue
You received a defective Product
You received a physically damaged Product
You are unhappy with the Products quality